Frequently Asked Questions
Everything you need to know about our designer raincoats and services.
What makes RainSisters coats different from regular raincoats?
Our coats are crafted from premium waterproof and breathable fabrics that look like luxury dress coats. Each piece features vibrant, unique prints and a feminine silhouette, ensuring you stay dry without sacrificing style.
How do I choose the correct size?
We provide a detailed size chart on every product page. Since our coats have a tailored fit, we recommend measuring your bust, waist, and hips while wearing light clothing to ensure the most accurate match.
What are your shipping times and costs?
We offer worldwide shipping. Standard delivery typically takes 5-10 business days depending on your location, while express options are available at checkout. Shipping costs are calculated based on the destination country.
Can I return or exchange my coat if it doesn't fit?
Yes, we accept returns and exchanges within 14 days of delivery. The item must be in its original condition, unworn, and with all tags attached. Please contact our support team to initiate the process.
How should I care for my RainSisters coat?
To maintain the waterproof quality, we recommend professional dry cleaning or a gentle machine wash at 30°C with a mild detergent. Avoid fabric softeners and do not tumble dry; instead, hang the coat to air dry.
Are your coats suitable for very cold weather?
Our standard coats are designed for spring, autumn, and mild winter days. They are windproof and waterproof, and can be layered with sweaters for extra warmth in colder temperatures.